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	<title>General Business Talk &#187; Management</title>
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	<link>http://organicoramsey.com</link>
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		<title>Transform Procurement Into Powerful Financial Management Functions</title>
		<link>http://organicoramsey.com/transform-procurement-into-powerful-financial-management-functions.html</link>
		<comments>http://organicoramsey.com/transform-procurement-into-powerful-financial-management-functions.html#comments</comments>
		<pubDate>Wed, 05 May 2010 16:49:05 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[Financial Management]]></category>
		<category><![CDATA[Procurement]]></category>

		<guid isPermaLink="false">http://organicoramsey.com/transform-procurement-into-powerful-financial-management-functions.html</guid>
		<description><![CDATA[Wikipedia &#8211; the popular online encyclopedia &#8211; defines the Procurement as &#8220;the acquisition of goods or services to the total cost of the best real estate in sufficient quality and quantity at the right time, right place at the right hand for the direct benefit or use of company could, individuals or governments, usually by [...]]]></description>
			<content:encoded><![CDATA[<p>Wikipedia &#8211; the popular online encyclopedia &#8211; defines the Procurement as &#8220;the acquisition of goods or services to the total cost of the best real estate in sufficient quality and quantity at the right time, right place at the right hand for the direct benefit or use of company could, individuals or governments, usually by a contract, or it can just as human resource selection. simple procurement can no more than the purchase involve repeat. Complex procurement involve finding long term partners &#8211; or &#8220;co-destiny&#8221;, the could in principle suppliers to commit an organization to another. Procurement can provide for the acquisition, subcontracting, etc. all related resources.</p>
<p>What can not find this definition, is the importance of procurement in the bottom of an organization. All too often the procurement for the various departments of an organization is made. Any person purchasing authority within a department is authorized up to a certain amount. While large projects usually require licensing position through various channels, such as pressure-going purchases are approved at the departmental level. For a large organization, there may be dozens of departments.</p>
<p>Printing costs and other are added, are shown but not listed as an expenditure in the annual report at the end of the year. Consequently, most organizations have not the slightest idea of how much you save on printing and related products and services to defined specifications and not reported by the numbers, except for a lump sum or as &#8220;other costs&#8221;.</p>
<p>To convert the procurement function in an efficient financial management, it needs a paradigm shift &#8211; one that demands accountability by centralizing and detailed reporting. Gone are the days when departments may move freely within a certain budget, provided that this amount is not exceeded. In fact, in some organizations, was the common practice to spend the allocated amount, if it is necessary or not just for that amount or more will be allocated the following fiscal year should be.<br />
<span id="more-200"></span><br />
Tools today announced that the archaic concept to make the recruitment. New approaches to recruitment, which is possible, the details of each purchase in a computer so that from a management perspective can be seen on large, what is spent, by whom made the basis of why and when. For example, if a dozen departments printer to print on a dozen different and the amounts paid for similar jobs very differently, which is a red flag of the management.</p>
<p>Not only is this a sign that no pressure is purchase of the program within the organization, such as random, which may be able to purchase up to significant dollars &#8211; dollars that are saved for other purposes, appear if spent more wisely efficient and coordinated shows.</p>
<p>New methods and technologies are available today that can dominate the cost for the buyer, rather than the consent of the supplier will always increase prices, if asked to do their utmost to produce to make a job offer. Even in the negotiations and the type of card prices, the prices of the traditional methods of orders received are unnecessarily high.</p>
<p>The best way is an approach whereby the buyer sets standards for suppliers. Therefore, the supplier does not dictate the price. This is achieved by creating an environment of openness to competition. The first step to build a database of trusted sellers &#8211; is all carefully selected and reviewed by the buyer to ensure that any supplier of the swimming pool will provide quality work on time no matter the price. The next step is for the contract in the same specification communications and workflow system that stores the database provider in the buyer power. The team takes over from here. When asked what coincides with the specifications for the cooperation with suppliers capable of doing the job. Only selected suppliers are invited to offer themselves in the workplace. This is where the rules on public procurement work for the benefit of the buyer.</p>
<p>All providers know that the buyers are looking for the lowest bidder, and the best way to get great discounts from 25% to 50% range for the execution of the work when the computer is otherwise idle would be the case. This is always full season and is a common practice in the printing industry, because most printers reserve of 30% of its production plans for the important work for the customer. If this work does not materialize, the downtime has to be filled or there will be no income. This competitive procurement approach works well for the benefit of the provider. Instead caught without work, idle equipment and employees and a turnover, do not, a provider of employment and income growth. The providers of this strategy to increase profitability in line annual baseline of the national average of less than 3% to about 14%.</p>
<p>However, this new printing process for obtaining specifications and other products and services is not all about price. This is a fairly attractive, but the efficiency gains are won, and the establishment of strong standardized controls. Every aspect of a job from conception through production and changes to delivery and billing, will be recorded and archived by the system of communication and workflow. The buyer and the supplier&#8217;s control who has access to the system and when so that if a decision is to the person whom the decision taken note of what the documents, when, and why. full transparency is good. Full accountability is assigned. The quality control is strengthened.</p>
<p>Since this sequence of events occurs after job work, know the buyer and the supplier, which is expected. Try it removed, suppliers to find each time a work is necessary. All are in the database registered buyer opportunities. Eliminates that to negotiate the prices. You save time and resources. Competitive procurement method takes care and provides predictable results &#8211; results that include a line item, should be the shareholders to prove how the organization is a new recruitment process to save money.</p>
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		</item>
		<item>
		<title>How to Make a Persuasive Business Portfolio</title>
		<link>http://organicoramsey.com/how-to-make-a-persuasive-business-portfolio.html</link>
		<comments>http://organicoramsey.com/how-to-make-a-persuasive-business-portfolio.html#comments</comments>
		<pubDate>Wed, 05 May 2010 10:50:19 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[Business Portfolio]]></category>

		<guid isPermaLink="false">http://organicoramsey.com/?p=202</guid>
		<description><![CDATA[A Business Portfolio of activities has to do with what your business covered. A portfolio of activities representative should be the culmination of planning by all parties that are in starting a new company. It is a dynamic opportunity for the employer is responsible, what is your business, what their qualifications are and what you [...]]]></description>
			<content:encoded><![CDATA[<p>A <strong>Business Portfolio</strong> of activities has to do with what your business covered. A portfolio of activities representative should be the culmination of planning by all parties that are in starting a new company. It is a dynamic opportunity for the employer is responsible, what is your business, what their qualifications are and what you accomplish in the future. You must offer your products and services, annual reports, financial monitoring, the ratio of profitability and business structure. Must be a reference to the conditions of different companies, your business objectives and business experience for people who want to start business with you.</p>
<p>The first step in creating portfolio of activities in all the information entered into this should be seen. This is an original content short and concise that no large documents. The next step is to determine the format in which information is available for visitors. Now, organize the information and use of bold sailors in the portfolio. The main objective of any business portfolio is the load current information, especially for investors to finance and investment decisions. It should not contain confidential information, but should have a formal management presentations. A company profile should not be long enough, but the extensions must be very interested investors and visitors to go to this option. brief instructions for the organization&#8217;s history and future plans (if applicable) for business expansion in the options must be found.</p>
<p>There are concerns that must be considered before the final completion of the portfolio.</p>
<p>The decision on the type of portfolio to address a request to create. You need to create more business portfolio of a size to be handled on a CD, print, online albums and portfolios to a wide range of customers.</p>
<p>The information specific to your company to negotiate what kind of products and services. Try to get testimonials from your customers and prospects.</p>
<p>Raise the profile of key staff members from the title, and field services.</p>
<p>Include a list of featured products and a brief description of your future projects and clients you work.</p>
<p>Organize information in statistical form or create tables, graphs and tables supplement the information documented. Try reading the whole portfolio before the presentation of information to potential and existing customers.</p>
<p>Always remember that your company profile to the current value and should be effective enough to leave a lasting impression. So, check carefully</p>
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		<title>What Does Reputation Management Do?</title>
		<link>http://organicoramsey.com/what-does-reputation-management-do.html</link>
		<comments>http://organicoramsey.com/what-does-reputation-management-do.html#comments</comments>
		<pubDate>Wed, 15 Jul 2009 18:26:38 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[Reputation Management]]></category>

		<guid isPermaLink="false">http://organicoramsey.com/?p=140</guid>
		<description><![CDATA[Reputation management is a service dedicated to helping companies with negative online feedback restore their online image, and improve their search results. If your company has a hard time doing online business due to negative feedback from customers on your website or in blog posts, then reputation management may be able to help.
If you are [...]]]></description>
			<content:encoded><![CDATA[<p>Reputation management is a service dedicated to helping companies with negative online feedback restore their online image, and improve their search results. If your company has a hard time doing online business due to negative feedback from customers on your website or in blog posts, then reputation management may be able to help.</p>
<p>If you are concerned about negative internet comments you or your company has received, than reputation management may be a helpful resource. As you or your business participates in online marketing or sells products online, negative feedback about a product or service you provide can drastically reduce the amount of online business you are able to generate for your company. Typically two types of negative feedback hurt an online business reputation: false negative feedback, or a single irate customer&#8217;s feedback.</p>
<p>False negative feedback may be put up by competitors who want to hurt your reputation on the online market. Also, although most of your companies&#8217; transactions with customers may be overwhelmingly positive, it only takes one dedicated individual with a complaint that is put on your first results page to ruin your companies&#8217; name. A single individual or a small group of customers who are dissatisfied with their online transaction can easily retaliate with hostile and overly-negative comments and blog posts. This type of negative feedback can cripple the online reputation of your business by attaching negative search terms to first search results, and by bringing up negative comments and articles when a search about your business occurs.</p>
<p>It is when this negative feedback shows up as part of the first results in a Google, Yahoo, or MSN search that reputation management may help your company. Reputation management offers a wide variety of services to help companies improve their online name. By using various online management tools, they are able to improve your online image. These tools include using blogs, wikis, and social networking sites to generate positive advertising and feedback for your company. These tools are used primarily because they rank high in most search results, and because people who look for services online and engage in online transaction take comments they read about companies on blogs and wikis very seriously.</p>
<p>Reputation management can also improve your name through specialized review sites, and by increasing the positive search engine results your company generates. This means that they not only improve search engine results, but will work to reduce the negative search terms that bring up you or your companies name. Reputation management will also help improve your name on important video sites on the web.</p>
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		<item>
		<title>Why the Ability to Delegate Jobs is Good Management in Any Business</title>
		<link>http://organicoramsey.com/why-the-ability-to-delegate-jobs-is-good-management-in-any-business.html</link>
		<comments>http://organicoramsey.com/why-the-ability-to-delegate-jobs-is-good-management-in-any-business.html#comments</comments>
		<pubDate>Sat, 11 Jul 2009 14:21:47 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[Good Management]]></category>

		<guid isPermaLink="false">http://organicoramsey.com/?p=137</guid>
		<description><![CDATA[Are you a control freak? Do you prefer to do things yourself, because you know the job will be done to your satisfaction? Do you have confidence in the abilities of others, or do you trust no one but yourself?
I must admit I am a bit of a control freak; however I have no problem [...]]]></description>
			<content:encoded><![CDATA[<p>Are you a control freak? Do you prefer to do things yourself, because you know the job will be done to your satisfaction? Do you have confidence in the abilities of others, or do you trust no one but yourself?</p>
<p>I must admit I am a bit of a control freak; however I have no problem delegating certain work to certain people. Some jobs I keep a close eye on, and others I do not worry too much about. A lot depends on how important the job is, and who is doing it. It comes down to having confidence in others.</p>
<p>However, one thing I have learnt from my many years in business is, you cannot always do everything yourself. This is true, even if it is sometimes quicker and cheaper to do things yourself.</p>
<p>Delegation is a management skill that is often overlooked. Over the years I have found delegation to be an excellent method for training staff. Here is how you do it.</p>
<p>When giving other people tasks to do, clearly explain what is involved and when the job is to be completed. Check that the person has understood by asking them what it is you are requiring them to do. If they are required to do a repetitive task, you may want finish your request with the words -&#8221;show me.&#8221; If they are unable to do this, you may not have explained the task clearly enough.</p>
<p>In the beginning assume that they know nothing and explain key requirements in detail. As time progresses, you will need to explain things less and less. Staff will be able to do things well, often without even being asked and without supervision. It will make your job easier and your employees will get more satisfaction knowing that you trust them to do a good job.</p>
<p>I often hear business owners complaining their employees make mistakes, or do not do jobs correctly. The question needs to be asked, &#8220;Have they been thoroughly trained?&#8221; Often jobs are not done properly because the employee has not been shown the correct method. Whose fault is that?</p>
<p>However, good management also involves giving employees responsibility, respect and encouragement. We all make mistakes at times&#8230; none of us are perfect.</p>
<p>Encourage employees to bring problems to you. Get them to think through the problem well enough so they can clearly explain it. Once explained, they should be encouraged to think of various solutions and be in a position to recommend the best option. They should be encouraged to think for themselves and see you only when necessary.</p>
<p>If your employees are not doing their jobs properly, then you need to look at your level of training or retraining. If they cannot be trained then you may be best to look at replacing them.</p>
<p>However, remember that we are individuals and we all have our own working styles. You cannot always expect your employees to be as dedicated as you are. Everyone can bring different skills to a business.</p>
<p>Perhaps one of the hardest things to do is to learn to trust the skills and decision-making capabilities of other people. The only way to develop trust in other people is by giving them the opportunities to succeed or fail. If you do this, you will get the full benefit of what others can offer. After a few successes your trust will grow and other people will be happier knowing they have your confidence.</p>
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		<item>
		<title>You Have Got Mail &#8211; Keeping Business Information Safe</title>
		<link>http://organicoramsey.com/you-have-got-mail-keeping-business-information-safe.html</link>
		<comments>http://organicoramsey.com/you-have-got-mail-keeping-business-information-safe.html#comments</comments>
		<pubDate>Tue, 07 Jul 2009 00:20:32 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[Business Information]]></category>

		<guid isPermaLink="false">http://organicoramsey.com/?p=135</guid>
		<description><![CDATA[Ever since the computer age crept into our everyday business and home life web safety has been an issue. Companies around the globe have been affected by this problem and have been forced into setting specific guidelines to combat the problem. Many people love to communicate across the World Wide Web or the Internet as [...]]]></description>
			<content:encoded><![CDATA[<p>Ever since the computer age crept into our everyday business and home life web safety has been an issue. Companies around the globe have been affected by this problem and have been forced into setting specific guidelines to combat the problem. Many people love to communicate across the World Wide Web or the Internet as it is most often referred too. With so many personal computers in homes numerous personal email accounts are established in every household. Some people cannot leave the personal account at home. When they get to the office they cannot fight the urge to conduct business and personal communication on the same account. Therefore there can be a breach in safety.</p>
<p>The fact is quite simple that personal email accounts should not be used to transfer business information. Regardless of the natural fact that personal emailing should not be done on company time anyway; using a personal account to transfer sensitive business information can be a serious issue with safety and protocol. As far as technology has come in a relatively short time in reference to computers protection is still a major issue. There are elements out there that are up to know good and work diligently towards gathering useful information about various businesses. This is why certain measures are to be adhered too when emailing is involved. For security and safety purposes strict passwords and encryption methods have to be utilized to protect the businesses and their clients.</p>
<p>If sensitive information is transferred over an insecure server than that information is up for grabs. This can be a very serious problem if the employee happens to be employed by the government. Controls have to be adhered too in order to properly protect all parties. There are many secrets out there that are not meant to be shared rather it be trade secrets or secrets involving national security. If an employee violates these rules of emailing conduct they can put their company, their clients or even the country at risk. This is unacceptable and can lead to serious repercussions. Many people do not think about the potential risk they are placing on their place of business and that is when breaches occur.</p>
<p>The possible effects of internet hacking are a reality. Too many users are led to believe that such efforts are only vivid imaginations presented on the silver screen. It is hard for them to comprehend that without proper protection that passwords can be opened and sensitive information retrieved. Companies and government offices obtain specified computer hardware just for this purpose. They take extraordinary measures to protect valuable information. When an employee passes information along in an insecure method their protective measures become useless. The bottom line is this. Companies are becoming more and more serious about this issue. It is too important to all involved that protection is sustained at all times. There is no excuse for creating an unsafe situation by conducting inappropriate communication through personal email.</p>
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		<item>
		<title>Prosperity and Poverty Are Twins</title>
		<link>http://organicoramsey.com/prosperity-and-poverty-are-twins.html</link>
		<comments>http://organicoramsey.com/prosperity-and-poverty-are-twins.html#comments</comments>
		<pubDate>Fri, 03 Jul 2009 14:18:00 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[Poverty]]></category>
		<category><![CDATA[Prosperity]]></category>

		<guid isPermaLink="false">http://organicoramsey.com/?p=133</guid>
		<description><![CDATA[The common trait shared by prosperity and poverty is the six inches between your ears&#8230; your thoughts. How you process information.
Prosperity and Poverty is not completely about financial. Body, mind and soul are components of prosperity and poverty.
There are two characteristics that can determine if you have a prosperous life or if you seem to [...]]]></description>
			<content:encoded><![CDATA[<p>The common trait shared by prosperity and poverty is the six inches between your ears&#8230; your thoughts. How you process information.</p>
<p>Prosperity and Poverty is not completely about financial. Body, mind and soul are components of prosperity and poverty.</p>
<p>There are two characteristics that can determine if you have a prosperous life or if you seem to be stuck in poverty.</p>
<p><strong>Decision Making</strong></p>
<p>Prosperous people are comfortable making decisions quickly. Those who seem to have trouble in life and practice are the ones who commonly need to &#8220;<em>think</em>&#8221; about their decisions. They have to do research, due diligence, talk to others, explore options, gather information and on and on. Usually, avoiding making any decision.</p>
<p>I have watched Chiropreneurs make a decision regarding growing their business in minutes, while others are still doing their due diligence for the past six months. Which one would you guess has a prosperous business and lifestyle?</p>
<p>Here&#8217;s something interesting: if you make a decision quickly, &#8220;yes or no,&#8221; it will be the right decision fifty percent of the time. On the other hand, if you <em>think</em> about a decision, you will be wrong eighty percent of the time.</p>
<p>In other words, you have a thirty percent edge when you make quick and fast decisions.</p>
<p>Warren Buffett once invested millions to acquire a company&#8230;without looking at the financials. He just liked the company.</p>
<p>Successful leaders of Fortune 500 companies often make multi-million dollar decisions in minutes but most Chiropreneurs have difficulty purchasing new technology, hiring talent, investing in marketing or hiring a coach without going through agony to make up their minds..</p>
<p><strong>Hoarding</strong></p>
<p>The next characteristic may shock some of you. Are you a hoarder? If you answered, &#8220;<em>Yes</em>,&#8221; then you most likely are having trouble with prosperity or you are not maximizing your potential.</p>
<p>Hoarding is a poverty thought. It&#8217;s about letting go and opening up your practice and life to something new and better. Hoarders never toss stuff. They hold on out of fear of loss.</p>
<p>Prosperous thoughts is about acknowledging an unlimited source of stuff. Clearing the decks, as it where, is done regularly and frequently. Tossing out the old to make room for the new.</p>
<p>Do an audit of your closet. What did you find? If you are a hoarder, you will find out of style suits, shirts, ties and shoes. On the other hand, if you have a prosperous mindset, your closet is organized and filled with the latest in fashion, colors and styles.</p>
<p>Open your desk drawers. Look at your office&#8230; on the floor. What did you find? Stacks of old magazines, catalogs, paperwork, &#8220;<em>gifts</em>&#8221; that you haven&#8217;t noticed for years?</p>
<p>Walk around your office. Look at the walls. Look at the carpeting. Look at your equipment. What did you find? Clutter. Outdated posters and patient brochures. Adjusting tables that have been &#8220;<em>duct</em>&#8221; taped repaired. Equipment that doesn&#8217;t work any longer. A storage room filled to the ceiling with stuff you haven&#8217;t looked at in years.</p>
<p>You can change your poverty mentality to a prosperous mentality. You can even go from prosperity to poverty&#8230;. it&#8217;s all about your mindset and action.</p>
<p>Here&#8217;s how to move from poverty to prosperity and to maintain prosperity in your life and in your business:</p>
<p><strong>Get comfortable making fast, quick decisions.</strong> The majority of your decisions can be made in 5 minutes or less, certainly under 60 minutes. Take baby steps in the beginning: if a decision is under $1,000, then force yourself to make the decision in under five minutes, for example. If no money is involved, then you should be able to make the decision in one minute!</p>
<p>Ask yourself the following four questions:</p>
<p>- What&#8217;s the worst that could happen with this decision?<br />
- What&#8217;s the best that could happen with this decision?<br />
- What&#8217;s the worst that could happen without this decision?<br />
- What&#8217;s the best that could happen without this decision?</p>
<p>Get in the habit of asking these questions before making any decision will improve your ability to make faster and quicker decisions.</p>
<p><strong>Don&#8217;t hoard.</strong> Get in the habit of eliminating clutter at home and at the office. Toss outdated material. Donate old clothes and equipment to charity.</p>
<p>Hoarding stuff creates a mentality of lack. When you focus on &#8220;<em>lack</em>,&#8221; you attract more lack into your life. Prosperous practitioners focus on abundance, never lack. Prosperous practitioners understand there is unlimited abundance in the universe including financial, new patients, wonderful relationships and optimum health, so there&#8217;s not any reason to keep clutter or ignored stuff in your life or at the office.</p>
<p>I once visited an office and there was a photocopier sitting in the corner of the x-ray room. I asked what was wrong with the copier and the Chiropreneur reported that it was replaced with a new model a couple of years ago. But there it sat, dusty and taking up space. Worst, what do you think the patients thought when they were in the room?</p>
<p>It is interesting that Hoarders actually have more health problems than non-hoarders. Clutter and thoughts of poverty creates unnecessary stress and that leads to health issues.</p>
<p>The wonderful thing about life, you get to pick the twin that you desire. It&#8217;s your choice. Which twin do you want? Prosperity or Poverty?</p>
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		<title>The Strategy Behind Finding the Right Client</title>
		<link>http://organicoramsey.com/the-strategy-behind-finding-the-right-client.html</link>
		<comments>http://organicoramsey.com/the-strategy-behind-finding-the-right-client.html#comments</comments>
		<pubDate>Wed, 25 Mar 2009 08:11:09 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[Strategy]]></category>

		<guid isPermaLink="false">http://organicoramsey.com/?p=64</guid>
		<description><![CDATA[I work with a lot of small and medium sized businesses. The reason I do so is because I believe in them first and foremost. I believe they represent our future here in North America because they represent economic diversification and they find opportunity in areas big business won&#8217;t. Finding that niche market isn&#8217;t easy [...]]]></description>
			<content:encoded><![CDATA[<p>I work with a lot of small and medium sized businesses. The reason I do so is because I believe in them first and foremost. I believe they represent our future here in North America because they represent economic diversification and they find opportunity in areas big business won&#8217;t. Finding that niche market isn&#8217;t easy and sustaining it can be even harder. What I do is help sustain.</p>
<p>In the business world today, Small and Medium Sized Enterprises (SME&#8217;s) have a few common issues: they have limited resources; very smart and capable people; insufficient demand; and they&#8217;re excellent at what they do-at least operationally.</p>
<p>When it comes to strategy, many SME&#8217;s understand they should have one and yet the implementation seems always to be on the B list of To Do&#8217;s.</p>
<p>One of the problems that crops up in strategy sessions is the perceived need of being all things to all people. Doing this is expensive and risky. What you want is a better understanding of Who your business really wants as a client and then develop the strategy to support the way you go about marketing and distributing your product or service.</p>
<p>If you can think of the market as having three kinds of clients you&#8217;ll see better what I mean.</p>
<p>We all will have a primary motivation and some secondary motivations behind that:</p>
<ul>
<li>Cost Conscious</li>
<li>Service Conscious</li>
<li>Gadget Conscious</li>
</ul>
<p>People carry some blend of these with one of them being dominant. Think of yourself when you go out to buy something-it&#8217;s not typically just the cheapest, or just the best service or just the newest gadget; it&#8217;s often a blend of the three.</p>
<ul>
<li>Do you need the latest and greatest and are you willing to pay a premium for it? And do that again when the next generation arrives? And again?</li>
<li>Or do you need something that works well, lasts forever and you&#8217;ll pay a premium for that?</li>
<li>Do you always buy something somewhere that&#8217;s more expensive (in terms of time or money) than elsewhere but you go just because the service rocks?</li>
<li>Or do you need something that will fill the gap right now and all you need is the least expensive version out there?</li>
<li>Do you buy somewhere that&#8217;s always the cheapest even though the service is terrible and the place a mess?</li>
</ul>
<p>These are all combinations you need to consider in your business so you can build a culture within to support the combination.</p>
<p>Cost Conscious: Your competitive advantage comes through effectively reducing costs; therefore your emphasis in your business supporting the cost conscious client is one in which you must value quality, safety, productivity, internal reliability, efficiency and systems. You need to eliminate problems, mistakes and costs. Customer support must be reduced and expectations will have to be managed accordingly. Disciplined teamwork and efficiency will be something you want to focus on. You need the right kind of people in place to do this.</p>
<p>Service Conscious: Finding solutions is the emphasis here. Building lasting, profitable relationships is key and customization is the way. The Principle of 80/20 is top of mind where you understand that 80% of your profit comes from the top 20% of your client base. You know who these clients are and put your best people on them. Regular contact and targeted referrals will grow your business well. Don&#8217;t make the common mistake that the clients who you end of talking to the most are always the most profitable&#8212;sometimes these are your biggest strain on scarce resources. Evaluate the numbers and understand the metrics. Sometimes you&#8217;ll be surprised that you&#8217;ve never even heard from some of these people. But you want them to understand you value their business and you want to treat them well. Values which support building relationships and focus on the client are items you need to promote. You need the right kind of people in place to do this.</p>
<p>Gadget Conscious: Delivering the Next Generation Of has its merits for those who care. This is the next generation of planned obsolescence. Delivering the Next Generation ahead of your competitors means you need to prepare your markets to spend money on things that may not have existed before. In today&#8217;s technology driven world this happens faster and faster. It means when you&#8217;re building your business you must to focus on creativity, R&amp;D, new ideas, concepts, design and timing. Your people need to be focused on the future, enjoy experimentation, engage in dialogue, talk ideas out and be open to new ideas. You need the right kind of people in place to do this.</p>
<p>How do you get the right kind of people in place to do this?</p>
<p>First of all, understand you can&#8217;t just put all your eggs in one basket-you need to have some level of price consciousness even when your service levels are the best in the industry. And despite the best service in the world&#8212;no body will buy from you if the product doesn&#8217;t hold up to the client expectations. You also have to solve the client problem at some level when you&#8217;re competing on price-you just have to make sure you don&#8217;t have many client problems through decent quality, managing client expectation and lots of FAQ&#8217;s so clients can solve the issue on their own without your intervention. So it&#8217;s very important to have the right kind of people in place doing things in your business to support the function. It&#8217;s the blend that makes the difference.</p>
<p>There are two ways to get the blend right: Your strategy around hiring needs to incorporate the appropriate questions, understanding and evaluation to understand better who you&#8217;re bringing on board in what role. This will sustain the future.</p>
<p>For your current staff you can undertake an evaluation of what their values are to ensure the values are aligned to meet the needs of the business. If you&#8217;ve not been aware of this in the past&#8212;expect that you&#8217;ll be perceived by those whose values aren&#8217;t aligned with those of the firm to be rocking the boat. Eventually they&#8217;ll move on&#8230;and it&#8217;s best for both of you. What you&#8217;ll loose in misaligned values you&#8217;ll gain in better relationships with your clients-regardless of which motivation rules their behaviour.</p>
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		<title>Why Good Employee Training is Essential For Business Success</title>
		<link>http://organicoramsey.com/why-good-employee-training-is-essential-for-business-success.html</link>
		<comments>http://organicoramsey.com/why-good-employee-training-is-essential-for-business-success.html#comments</comments>
		<pubDate>Sun, 22 Mar 2009 08:03:40 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[Employee Training]]></category>

		<guid isPermaLink="false">http://organicoramsey.com/?p=57</guid>
		<description><![CDATA[Employees are the lifeblood of any company, as all business owners and managers are well aware of: good ones know what their job responsibilities are, how to use their time effectively, and what their bosses expect them to accomplish on a daily basis. But good employees don&#8217;t usually happen by accident: they are made good [...]]]></description>
			<content:encoded><![CDATA[<p>Employees are the lifeblood of any company, as all business owners and managers are well aware of: good ones know what their job responsibilities are, how to use their time effectively, and what their bosses expect them to accomplish on a daily basis. But good employees don&#8217;t usually happen by accident: they are made good through effective employee training.</p>
<p>Unfortunately, many companies choose to cut fiscal corners in their training departments, hoping that their employees will simply learn as they go. This is a risky strategy, however, and many workers simply fall through the cracks: bosses assume they know what to do, when the employees&#8217; performance clearly indicates otherwise. Here are some ideas to help jump start a training program for small business employees.</p>
<p>&#8211; Put training back into the company budget. If training becomes a priority, Human Resources will have the freedom it needs to develop a strategy that will see to it that workers get the training they need to perform more effectively. The owner and managers all need to be supportive of those in charge of developing a training program, and need to make sure that there is money earmarked for this purpose and this purpose alone.</p>
<p>&#8211; There must be a consensus on what the needs are when it comes to training, and because funds are no doubt limited, the program should focus on these needs first.</p>
<p>&#8211; Do not implement any large-scale training program before testing it out on a small group first. This just makes good common sense: something may look great on paper but end up being a disaster in practice. Small-scale testing will provide the feedback necessary to fine-tune the program or overhaul it altogether.</p>
<p>&#8211; Choose your training methods and accountability system carefully. There are plenty of ways to train employees: you can run a mentoring program, bring in a professional trainer, or set up online training classes that can put them through a graduated skills acquisition program. Many businesses choose a combination of the above, to give their employees a variety.</p>
<p>&#8211; Make sure that the training each employee receives is relevant to his or her duties: putting everyone through the same program may not be appropriate and employees will tune out if they feel like they are being made to learn skills or knowledge they will never use.</p>
<p>&#8211; Follow up with training by employing a measurement system to assess the effectiveness of what employees are learning. You may also want to implement a computerized system that can track the successful completion of training, both online and through other methods, by individual employees.</p>
<p>Having well-trained employees means lower worker turnover rates, a more content work force that has an investment in the successful accomplishment of their daily tasks, and a more professional environment overall. Employee training is well worth the effort.</p>
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		<title>Can Management Systems Be Effective If They Are Not Integrated?</title>
		<link>http://organicoramsey.com/can-management-systems-be-effective-if-they-are-not-integrated.html</link>
		<comments>http://organicoramsey.com/can-management-systems-be-effective-if-they-are-not-integrated.html#comments</comments>
		<pubDate>Thu, 19 Mar 2009 08:10:11 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[Management Systems]]></category>

		<guid isPermaLink="false">http://organicoramsey.com/?p=62</guid>
		<description><![CDATA[Management systems like ISO 14001, occupational health and safety,  ISO 9001,quality,  food safety or HACCP and financial management can very readily be integrated.  All the systems except quality  are risk based and should use a consistent risk management tool within a business. In the new carbon constrained economy the business can also include its accounting for [...]]]></description>
			<content:encoded><![CDATA[<p>Management systems like ISO 14001, occupational health and safety,  ISO 9001,quality,  food safety or HACCP and financial management can very readily be integrated.  All the systems except quality  are risk based and should use a consistent risk management tool within a business. In the new carbon constrained economy the business can also include its accounting for its carbon footprint as part of its environmental sustainability.</p>
<p>What is crucial to making an integrated system work effectively is having straightforward procedures that are process based and cover all risks with a single reporting mechanism for the initial report of incidents, near misses and suggestions. Workers easily become confused by too many forms and instructions and then ignore them. In many cases having more than one different stand-alone systems can even be directly conflicting for the workers involved.</p>
<p>During the implementation phase you do need to separate your decision making about different activities because the risk of environmental harm from a single activity many be very different from the occupational safety risk of the same activity. An example in the agribusiness field would be the use of hydrogen peroxide which breaks down readily to form water and oxygen. This is so environmentally safe that it is even approved for use in organic farming. However from an occupations health and safety viewpoint it is a very hazardous liquid because it breaks down too easily and can extremely dangerous for personnel to handle in larger quantities.</p>
<p>In a case like this, the highest risk is what is managed in all circumstances and instructions, training, checklists, maintenance, equipment and contingency planning are implemented so that they cover the worst case scenario.</p>
<p>One of the biggest pitfalls for a business with a fully integrated management system can be inflexible Government inspectors from organisations like the national quarantine inspection service, the work place safety inspectors and the environment protection authority who only want to see their own issue and have no real concern about the effective operation of the business outside their narrow tunnel. The pressure that these people assert needs to be resisted without alienating them because they are present for only a few days and are not the people with the responsibility for managing the business and making a profit so that the business remains sustainable. One way that usually appeases these people is to separate the different forms of incident report into separate files so that those inspectors need only look at their own area. There are also real business benefits from this separation because it is easy to analyse problem areas and build in continual improvement.</p>
<p>It is hard to see how a mix of management systems can be truly effective if they are not integrated while a fully integrated management system is simply the way that the organisation does business.</p>
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		<title>Employee Performance &#8211; Getting Things Done Right the First Time</title>
		<link>http://organicoramsey.com/employee-performance-getting-things-done-right-the-first-time.html</link>
		<comments>http://organicoramsey.com/employee-performance-getting-things-done-right-the-first-time.html#comments</comments>
		<pubDate>Mon, 16 Mar 2009 08:09:41 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[Employee Performance]]></category>

		<guid isPermaLink="false">http://organicoramsey.com/?p=60</guid>
		<description><![CDATA[Why is it that some employees can&#8217;t seem to get anything right? You think back and you know you gave clear instructions but for some reason the output does not match your request. Did you ever consider that your instructions are really not that clear? Or maybe that the employee is afraid of you and [...]]]></description>
			<content:encoded><![CDATA[<p>Why is it that some employees can&#8217;t seem to get anything right? You think back and you know you gave clear instructions but for some reason the output does not match your request. Did you ever consider that your instructions are really not that clear? Or maybe that the employee is afraid of you and can&#8217;t think straight when they have to complete a project for you? Or worse, they don&#8217;t really care about their output and don&#8217;t spend the time researching for accurate results. It could be any number of reasons. Let me give you a scenario.</p>
<p>One afternoon Sally told Bob that he would be receiving some invoices in the next day or two. Sally sent an electronic copy of all the invoices for his reference. Now these invoices were all from the same vendor for a particular service that had been provided to the company. Bob was required to process the approved invoices once they arrived and send payment to the vendor as usual. About four or five days later, Bob reached out to let Sally know that he never did receive the approved invoices and furthermore, this vendor could not be paid unless they were added to the company database as a vendor/payee. Sally was furious because this particular vendor had been doing business with the company for 4 years and had received payment just 4 months prior to this occasion. She explained this to Bob but he insisted on getting the required information to add the vendor to the database. In the end, after numerous emails and follow-ups from Sally, Bob had to apologize to for two reasons, the vendor was indeed already in the company database and the invoices had been received and paid. If only Bob had spent some time researching.</p>
<p>Here are some things you could do to help your employees get things done right the first time.</p>
<p><strong>Provide detailed instructions for complex tasks.</strong> If there is no room for creativity on a task then you need to ensure that your employees know exactly what you want them to do. For example, let them know what parameters you want them to use when running a report and how you want to see the results; table, graph, chart all the above.</p>
<p><strong>Avoid the fear factor.</strong> Because I said so is not a sufficient way to get through to adults. As a manager you need to be focused on how to manage adults. It is not the same as handling children although, you must admit, sometimes it feels that way. Keep in mind that you want your employees to respect you rather than fear you. Respect draws out positive attitudes and results from your employees. If they respect you, they are more likely to do things right in order to gain your approval. They will care about their output and will ensure that they give it their best effort.</p>
<p><strong>Train your employees to research.</strong> It&#8217;s important to give your employees ample time to complete a task whenever possible. Even with a time crunch you should encourage your employees to verify any information they compile and provide to you or anyone else within the company. They need to use the documentation you have in-house or use the Internet. Teach them to realize the importance of accuracy; nobody wants to be caught with their foot-in-the-mouth. In Bob&#8217;s case above, all he had to do was research what Sally said concerning the previous payments to the vendor.</p>
<p><strong>Understand that you are not always right.</strong> This is true and we know it. In so many situations employees&#8217; thoughts, suggestions and ideas are undermined as unimportant or incorrect while you as their manager expect them to take direction without question. Service and Sales representatives have been taught that &#8216;customers are always right&#8217; and that there is a proper way to agree with the customers and then go on to correct or clear up any misconceptions they may have. In reality you are the customer is some situations and in others, your employees are the customers. Respect each others knowledge base and learn from each other.</p>
<p><strong>There are no stupid questions.</strong> Finally, if you want something done right you have to be able to allow your employees to ask anything they need to ask to ensure that this is case. Be patient even when the question seems silly to you &#8211; you know, those questions that make you want to say&#8230;&#8221;Are you kidding me?&#8221; Patiently reiterate what you need done and then let the employee handle it from there. It is better to take a deep breathe and go through this step than to have the employee do the task over. Get it done right the first time!</p>
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